We’ll start the project recovery process by reviewing your current project plan and any related documents. We’ll discuss your goals and expectations and provide an objective “State of the Project” Report. This is shared with key decision-makers so that you can notify other stakeholders and begin to discuss options with our team.
Our NetSuite Professional Services team will prepare a Project Recovery Plan to define the project scope and serve as a road map throughout the engagement. At this point we’ll make one of four recommendations: Restart, Recover, Re-Scope or Retire. You’ll select one of the actions, suggest changes or modifications, and authorize our next step.
With a potential solution to your troubled project in hand, we develop a detailed plan to restart, recover, re-scope or retire the project, recommending changes to the people, process, structure and purpose of the project within the plan. Our team then implements the Response Plan, providing you with regular status reports on progress toward implementing the plan.
With the Response Plan implemented and the project in a stable state, our team transitions the project over to the leadership you have selected, monitoring the project thereafter to ensure successful transition. If the project was retired, we provide a report that confirms the retirement is complete.
So that your organization can learn from mistakes of the past, our Project Recovery team conducts a brief retrospective that identifies the causes of your troubled project. Then, we recommend possible changes in your organization to avoid future project derailments and improve overall success.