NetSuite Project Recovery

Hands-on project management to help you regain
lost momentum with your troubled NetSuite implementation

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NetSuite Implementation Help

Sometimes a NetSuite implementation may not go as planned. You may realize you need more than your partner can provide, or it’s just not the right fit. NetSuite implementation problems are not only disruptive, but they can be extremely expensive in the Software as a Services (SaaS) pricing model where you’re paying for the system whether it is being used or not. BCS ProSoft is committed to making your implementation go as smooth as possible, whether you came to us first or you need us to get the project over the finish line. 

NetSuite Project Recovery Process

Each NetSuite Project Recovery engagement begins with a conversation between key stakeholders in your organization and our NetSuite Consulting team. At this point we aim to identify risks and develop an action plan to address low-hanging fruit in the short-term and more significant improvements in the longer term. Then we’ll put together a 5-Step NetSuite Project Recovery Plan to regain lost momentum with your troubled NetSuite implementation:

We’ll start the project recovery process by reviewing your current project plan and any related documents. We’ll discuss your goals and expectations and provide an objective “State of the Project” Report. This is shared with key decision-makers so that you can notify other stakeholders and begin to discuss options with our team.

Our NetSuite Professional Services team will prepare a Project Recovery Plan to define the project scope and serve as a road map throughout the engagement. At this point we’ll make one of four recommendations: Restart, Recover, Re-Scope or Retire. You’ll select one of the actions, suggest changes or modifications, and authorize our next step.

With a potential solution to your troubled project in hand, we develop a detailed plan to restart, recover, re-scope or retire the project, recommending changes to the people, process, structure and purpose of the project within the plan. Our team then implements the Response Plan, providing you with regular status reports on progress toward implementing the plan.

With the Response Plan implemented and the project in a stable state, our team transitions the project over to the leadership you have selected, monitoring the project thereafter to ensure successful transition. If the project was retired, we provide a report that confirms the retirement is complete.

So that your organization can learn from mistakes of the past, our Project Recovery team conducts a brief retrospective that identifies the causes of your troubled project. Then, we recommend possible changes in your organization to avoid future project derailments and improve overall success.

Whether you’re looking for an independent analysis of the current state of your NetSuite implementation or someone to completely take over the project – BCS ProSoft is here to help you get your NetSuite project back on track so that you can start realizing the benefits of the Cloud as quickly as possible.

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