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About Marshall Clinkscales

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So far Marshall Clinkscales has created 2 blog entries.

Why Your Company Needs CRM

The two main  goals to CRM are 1) keeping your customers happy and 2) making it easier for you to keep your customers happy. When customers are satisfied they are willing to buy more products from you or, at least, they won’t leave you. Happy customers also tell their friends about your product when asked for recommendations.