NetSuite CRM 2016-11-10T08:58:15+00:00

Redefine Customer Relationships with NetSuite CRM

NetSuite CRM is a cloud-based customer relationship management suite for mid-market organizations that require fully integrated sales force and marketing automation, financials, and customer service and support.

Sales Force Automation (SFA)

NetSuite CRM powers your sales organization with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment, and sales commission. Unlike other solutions, NetSuite’s SFA software gives your sales team unprecedented visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory. With real-time dashboards, sales reps and managers gain better insight to sell, upsell, drive renewals, and properly set customer expectations.

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Customer Service & Support Management

NetSuite CRM’s integrated customer service management solution gives you a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower service costs. Only NetSuite ‘s customer service software gives everyone that interfaces with the customer—sales, support, service, and fulfillment—access to complete, key customer data in real time empowering them to better support your customers while driving upsell and cross-sell.

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Marketing Automation

NetSuite CRM automates your entire marketing process, allowing you to better align campaigns and programs with your sales teams. NetSuite enables you to generate highly qualified leads that are ready for sales engagement. It provides a framework for you to target, build, execute and measure the success of marketing campaigns—taking the complexity out of lead qualification and conversion. NetSuite’s marketing automation solution lets you track and measure a prospect’s activity, identify when a lead meets known buyer-readiness conditions, and pass that lead to sales as soon as it meets your pre-defined criteria.

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NetSuite CRM Marketing Automation
NetSuite CRM Partner Relationship Management

Partner Relationship Management

NetSuite Partner Relationship Management (PRM) enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organization. NetSuite gives you full control over every element of the partner-focused sales and marketing process, including joint marketing campaigns, lead management, sales forecasting, pipeline management, order processing, and partner commissions and royalties.

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 Mobile CRM Technology

NetSuite mobility extends collaboration and productivity beyond the workplace. With intuitive tools that provide your mobile workforce with the ability to easily access and upload important data they need outside the office, they’re empowered with information at their fingertips. With mobile apps for both iPhone and Android, NetSuite is meeting customer demand for access to ERP capabilities over the world’s two most popular mobile operating systems.

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NetSuite CRM Mobile

and so much more…

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Unsure if NetSuite CRM is right for you?

Let BCS ProSoft provide you with a no-cost, no-obligation consultation. We’ll have a conversation about your current systems, processes, and business goals. Then we’ll begin laying the framework for figuring out how to help you achieve them.

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Why work with a NetSuite Partner like BCS ProSoft?

BCS ProSoft provides ERP, CRM, HRMS and document management software solutions and consulting services to the A&E, Distribution, Healthcare, Manufacturing, Professional Services, and Rental industries – We work at the intersection of people, processes and technology to help clients improve performance and create sustainable value for their stakeholders.

 

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NetSuite Resources

[Aberdeen Report] Leveraging the 360 Degree Customer View to Maximize Up-Sell and Cross-Sell Potential
[White Paper] The Sage Switch Guide: 8 Signs You Should Consider Alternatives to Sage ERP
[White Paper] 8 Ways Legacy ERP Harms Business
[Buyer’s Guide] Buyer’s Guide to Customer Relationship Management Solutions
[Aberdeen Report] Customer-Centric ERP: Integrated Systems for Customer Satisfaction
[Research Study] Cloud-Based Business Solutions Suite Delivers Key Performance Improvements

Self-Guided Demo

See NetSuite CRM in action by taking a self-guided tour.

Self-Guided Product Tour

Check out NetSuite at your own pace with self-guided, recorded product tour.

Free Product Tour

NetSuite Product Guide

Download the NetSuite Cloud ERP & CRM product guide.

NetSuite Product Guide

Learn about the various modules, features and benefits of using NetSuite.

Download Guide

News

BCS ProSoft Joins the NetSuite Partner Program

BCS ProSoft + NetSuite

Leading Sage partner, BCS ProSoft, joins the NetSuite Solution Provider program.

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Sage MAS Users

Learn why Sage users are migrating to NetSuite.

Get the Sage Switch Guide

8 Signs It’s Time to Consider Cloud-Based Alternatives to Sage 50, 100, 300 and 500.

Download Whitepaper

To schedule a meeting, contact a NetSuite sales representative from BCS ProSoft at (800) 882-6705.

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