RMA

To stay competitive, virtually every company needs to process customer returns. As today’s customers demand a more specialized level of service, tracking and resolving returns can be an increasing challenge. With the Return Merchandise Authorization (RMA) module for the Sage MAS 90 or Sage MAS 200 ERP system, you can handle returns and replacements with ease.

Does your customer want credit, a replacement, a substitution, or a repair? The RMA module makes it easy to handle all of this. And when a customer has an urgent replacement need, RMA even lets you create a cross-shipment entry with just a few clicks. This application gives you an accurate record of items shipped before returns are received, and one more opportunity to build 100% customer satisfaction.

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• What our Customers are Saying about us:

  "Kathi has been proactively following up with Sage and myself to trouble shoot and resolve our issue. Her follow through is GREATLY appreciated and her eye for details actually caught a second issue on the December side of things that we had not run into yet where the A/P check register was out of balance at the bottom! Just wanted to share how refreshing it is to have this level of support, professionalism, attention to detail and follow up!
  Mark S. Sunshine Rentals
  January 15, 2010

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