Knowledge Builder

ASG-Cypress Knowledge Builder is a document search and retrieval solution that integrates with ASG-Cypress’ innovative database technology. It enables users to find, view, and use the content contained in any document created in their business, regardless of the source platform or application. It eliminates the need for multiple document archiving systems and search engines.

ASG-Cypress’ visionary technology permits enterprises to archive billions of documents, yet enables individuals or groups to access and distribute any page of any document – instantly. Unlike other archiving systems, which archive documents in their original applications – such as Microsoft® Word or Excel – ASG-Cypress archives the content in a format that enables fast access and retrieval at the page level. Users can quickly access all or part of a document, and extract what is, in effect, a facsimile of it, with 100% fidelity. In other words, with exactly the same content and “look and feel” as the original.

Using ASG-Cypress Knowledge Builder is similar to using a Web-based search engine or Internet directory. Users can also create “prepared” queries that are easy to implement, but are based on a complex set of search instructions.

ASG-Cypress Knowledge Builder enables an organization to eliminate multiple archiving systems and search engines with a common solution that gives users access to all documents created in an enterprise, regardless of what platform they were created on (e.g., mainframe, UNIX®, AS/400®, Windows®). Documents are located using a keyword (or string) and viewed without the need to access the original authoring application – in seconds. Features include:

• Universal Web-based viewer
• Single query that retrieves all relevant pages (instant delivery of only relevant information)
• Minimal network traffic and local caching
• System, full text, and data indexes (indexes are based on an enterprise’s internal business rules)
• Simple folder structures
• Report security integrates with existing Windows/Active Directory/LDAP

• What our Customers are Saying about us:

  "Our controller had just walked out, it was first day on the job and I had a million fires to put out. Kathy followed up with me 3 times before we were able to solve the problem - but it was because of me that we were able to work on our issues the first two times she called. I was impressed with her followup. She was professional and pleasant and once I was able to work with her, she resolved all of my original issues and answered a few new questions for me. I was very pleased with her."
  Barbara Poland - Ear, Nose & Throat Associates
  July 1, 2011

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